Covid 19 – Shopping Safely

Up until 1st December we will remain open between 9-4 Mon- Fri and Sat 9-2 and continue to sell both gift ware and flowers. However customers will not be allowed in the shop. We intend to fulfill telephone / web orders by delivering or on a ‘collect from shop’ basis where we will bring your items out to you, whilst adhering to the COVID guidelines.  You can contact us via social media, or shop number 01915196867 or mobile 07951588447. Web orders www.janwatters.com/shop 

From Tuesday 2nd December we will open EVERY DAY, Mon – Fri 9-5, Sat 9-2 and Sunday 10-2, closing promptly at 12:00 Wed 23rd Dec, reopening Mon 4th Jan.

Please note, only Cleadon Village deliveries on 23rd Dec.

NO WEB ORDERS WILL BE FULFILLED BETWEEN 24th Dec and 4th Jan

Please note the following important information

  • DO NOT ENTER THE PREMISES IF YOU ARE DISPLAYING ANY SYMPTOMS OF THE VIRUS
  • Face Coverings MUST (BY LAW), be worn in shops (please refer to government guidelines for exemptions)
  • Whilst waiting outside the shop please maintain a distance of 1m distance between yourself and other waiting customers / general public using the path
  • 3 individuals or a family group will be allowed in the shop at any one time
  • A distance of 1m must be maintained between customers and staff
  • A hand sanitising facility will be provided at the shop entrance, we encourage all customers to use this when entering and leaving
  •  Wipes will be used on ‘high traffic touch areas’, such as door handles, card payment machines and the till
  • We will have clearly defined markings on the floor to ensure we can provide advice and assistance to customers whilst maintaining social distance.
  • Although we want people to browse through our products, we would encourage customers to keep hand contact to a minimum and wherever possible advise us of products that have been touched to enable decontamination
  • Wherever possible, if you know what you want, we would encourage customers to place orders over the phone (for shop collection) to allow a designated pick up time to be assigned, therefore minimising the risk of contact with other customers
  • A ‘pick up’ point will be designated for all purchase made
  • We would encourage customers to pay by card (contact less up to £45) or by inserting your card into the machine over this amount (sanitising wipes will be used to ensure the card machine is cleaned after each transaction). However cash will still be accepted
  • Covid 19 signage will be displayed throughout the shop
  • No admittance will be allowed in the ‘back office’, without exception!